Valley Fitness - Hanford is seeking a dedicated Front Desk Associate to join our team in Hanford, CA.
As a valued member of our fitness center, you will be the first point of contact for our members, providing exceptional customer service with a warm and welcoming attitude.
Your role will involve assisting with member inquiries, checking in guests, and ensuring a smooth experience for everyone who walks through our doors.
If you are passionate about fitness and enjoy interacting with people, we would love to welcome you to our team.
Compensation:
$16 hourly
Responsibilities:
Greet and assist members and guests as they enter the facility
Manage the check-in process and maintain accurate customer database records
Answer phone calls and emails promptly, providing excellent customer service
Process membership payments and resolve any billing issues
Ensure cleanliness and organization of the front desk area at all times
Additional duties as assigned
Qualifications:
Excellent interpersonal skills, organizational skills, customer service skills, and verbal communication skills
High school diploma, G.
E.
D.
or equivalent
Proficient computer skills and knowledge of Microsoft Office
1+ year of front desk receptionist experience or related job experience preferred
Has experience answering telephone calls and troubleshooting stressful situations
About Company
At Valley Fitness we’re not just a gym; we’re a thriving community dedicated to helping you achieve your fitness goals.
Our clean and friendly environment is the perfect space for everyone, from the seasoned fitness enthusiast to the weekend warrior.
It doesn’t matter where you are on your fitness journey – we have the equipment, trainers, and vibrant atmosphere that will inspire and motivate you every step of the way.
Our Mission: “To build a company that provides a clean, friendly, and positive environment that energizes our members to reach their goals and open their minds to new possibilities”
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