Dispatcher (Reedley)

We are looking for an experienced dispatcher with a proven track record in dispatch, customer service and communication in a transport and customer focused environment.
He/she will have good knowledge of reading and interpreting load boards, scheduling effective routing and planning.
Primary duties and responsibilities include: *Communicate promptly and professionally with transport customers/drivers to ensure that the service provided match what is required *Assist the manager with all elements of the transport service process *Assist with route development and input into the load board *Monitor drivers' locations and transport times via Sensara tracking program *Help coordinate trucking fleet to meet demand *Work with management to ensure DOT compliance *Report any issues that delay the success of each delivery to all necessary parties *Help improve the overall hauling process where necessary Required Qualifications: *Problem resolution and analytical ability *Ability to communicate with multiple parties in a timely manner as well as maintain professionalism *Possess an excellent attitude at all times *Multitask several parts of the transport process *Track and monitor a fleet of 8 trucks & trailers during deliveries/pickups *Must be a conscientious worker, self-motivated and detail oriented *Must have a reliable form of transportation *Needs to be available to communicate with manager and drivers throughout the whole day (i.
e.
be available to receive calls at all times if any emergencies/problems arise)